A WORD FROM OUR CEO

​   My name is Craig Trombley, Founder and CEO of American Adjusters and Appraisers, Inc., and President of Claims, Inc. I’m truly sorry for the loss you’ve experienced, and I want you to know that we are here to help.

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   As a state-licensed public adjuster based in Ann Arbor, Michigan, I bring over 30 years of experience representing policyholders. I am licensed in Michigan, Arizona, Georgia, California, and Florida, and since 1982, my firms have helped clients secure fair and equitable settlements for property losses.

We handle catastrophic claims involving fire, wind, water, and theft, with loss values ranging from $100,000 to $10,000,000. Our role is to advocate for you—ensuring your claim is properly prepared, thoroughly documented, and fully evaluated so you receive all benefits available under your policy.

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   Insurance policies can be complex, and important coverages are often overlooked. Our expertise, combined with a network of trusted professionals—including inventory specialists, engineers, architects, and licensed contractors—allows us to streamline the process while maximizing your claim outcome.

   It would be an honor to represent you. When you work with our firm, you can expect experienced guidance, strong advocacy, and personalized service every step of the way.

Sincerely,

Craig W. Trombley

CEO, Public Insurance Adjuster